Where those links go
The iPhone button opens the App Store listing published by Tencent Technology (Shenzhen) Company Limited. The listing asks for iOS 15 or later. The Google Play button opens the same publisher’s Android listing, package com.tencent.wxpai.
The third button is the Android package Tencent hosts at wx.gtimg.com. That is the file the official site uses when it offers a direct Android download. Install it only from that address. Do not install a file from a chat message, a sticker QR, or a search ad.
The product site is tenpaygo.com. Tencent’s own steps are in the TenPayGo getting-started guide. If a screen in the app disagrees with this page, follow the app.
Register
- Install the app from one of the buttons above, then open it.
- Create a TenPayGo account with your email, or sign in if you already made one. The official guide starts there: email, not a WeChat ID.
- Add an international bank card, or enable Apple Pay if that iPhone offers it. The app may ask you to verify the card, or the Apple Pay setup, before the first payment. When it offers an e-wallet, you can turn that on as well. The product site lists card, Apple Pay, and e-wallet as the three ways to pay.
- Open your payment code, or make a tiny purchase, before the flight. A bank that needs a confirmation text is easier to deal with at home.
Pay a merchant
- Scan the shop’s QR code inside TenPayGo. Read the merchant name, the amount, any fee, and the payment method, then confirm.
- Or show your payment code and let the cashier scan it. Confirm on your phone after the scan. Do not screenshot, save, or send that code to anyone. The official guide says so directly.
- Or pay on a merchant page opened in the app. Some services open the TenPayGo checkout for you. Follow the screen.
- If you are not sure it went through, open Transactions or ask the cashier before you pay again.
Fees, limits, and refunds
Tencent’s guide says an international-card fee can apply to card and Apple Pay payments, and that the fee is shown before you confirm. TenPayGo waives that fee on international-card transactions of ¥200 or less. Limits can apply per payment, per day, or per year. If you hit one, a method may simply disappear from the checkout.
Refunds are started by the merchant and usually go back to the same card. How long that takes depends on the merchant, the card network, and your bank. The line on your bank statement is the one that counts. Records of payments and refunds sit in Transactions.
What this account does not do
It pays merchants. It is not WeChat. A hotel chat, a guide’s messages, a menu that only opens inside a mini program, a transfer to a person, and a red packet still need WeChat or cash. If a table QR opens a WeChat menu rather than a payment screen, order at the counter and pay with the shop’s code.
It is not Alipay. Metro QR codes, DiDi inside Alipay, and a lot of city services still live there. A practical pair for a first trip is Alipay plus TenPayGo, with a little cash. The rest of the Payments page covers that.